2019 MRC Coordinators Statewide Training Workshop


DAY 1 May 29  

Item Topic Speakers
1. Disaster Service Worker Volunteer Program Discussion Don Glueckert, Cal OES
2. Resource Management Kelly Coleman, EMS Authority
3. MRC Deployment Ready Initiative Katherine Deffer, NACCHO
4. Patient Unified Lookup System for Emergencies-Overview Leslie Witten-Rood, Statewide HIE/EMS Program Manager,EMS Authority
5. Disaster Medical Deployments – Evacuation Shelters Michael Piela, Santa Barbara MRC
6. 2018 Wildfire Response-Lessons Learned Lisa Vajgrt-Smith, Contra Costa MRC

DAY 2 May 30  

Item Topic Speakers
1. HPP Grant Update Barbara Taylor,CDPH
2. NEW MRC Website Overview
Reporting Deployment Data Collection
Jill Littlefield, Reg. XI MRC Coordinator
Lauran Molina, EMS Authority
3. First Aid Disaster Response (Community First Aid Training Anne Carta,Marin MRC
Shirley Young,Marin MRC
Tom Cromwell,Marin MRC

Biggest Gaps in MRC Discussion


Gaps Table 1
Gaps Table 2
Gaps Table 4
Gaps Table 5
Gaps Table 7
Gaps Table 8

5. Coroner’s Office/Shelter Deployment Lynn Pesely, Sacramento MRC
6. Go Bag for Deployments Markell Pierce, EMS Authority

 Last Update July 1, 2019



Biggest Gaps in MRC Discussion

Table 1
Gaps Solutions by Table 4
Table 1 Gaps
1. Funding2. 39 MRC “Islands”
a. How to Share more than once a year
b. How can we help new MRCs?3. Volunteer engagement; Active participants
a. Especially between deployments
b. Clear personal “growth” path
c. Give them a sense of satisfaction

4. Communications and internet connectivity
a. Device and connectivity
b. During 1st 72 hours (before Verizon & AT&T

Table 4 for Table 1 – Solutions
1. 501c sponsorship
o Can get donations and fundraise through them
o Grant writers can look for funding
CR1 grants
o Cap 15
Donations through private companies
Money From California for all campaign??2. MRC Islands solutions:
o Regional approach
– Alliance
– Sharing trainings3. Volunteer engagement solutions:
o Tier trainings
– Letters of acknowledgement to volunteers
– Build in to HPP workplan


Table 2
Gaps Solutions by Table 7
Table 2 Gaps
1. Member participation and engagement2. Outreach tools/strategy3. Support (funding, admin)


Table 7 for 2 Solutions

1. Offer CE (even if it is low cost)
• Classroom – based
• Free venue
• Offer Sunday CE
• Send out surveys on what they want to learn (sexy subjects – burn/bleed/trauma/triage/shock)

2. Nursing schools, cert, email/phone tree, social media

3. Yep – Big problem!!


Table 4
Gaps Solutions by Table 1
Table 4 Gaps
1. Using volunteers in the county2. Lack of MRC coordinator depth3. Incentives for volunteer to participate
Table 1 for 4 Solutions

1. Build on best practices – educational toolkit
o Leadership, ADC, Board of Supervisors
o Worker’s Compensation/Liability
o Reimbursement

2. “Big” Gap
o Should be some base “consistency”
– Backfill internally
– Cross fill units
o Intro/training k17
– Other MRCS
– Volunteer communications
– Reporting (routine and activation)
o Build on success
– Leverage Contra Costa forms
o FADR (which also helps #3!!)

3. Incentives
o Volunteer appreciation (Thank you)
– Verbal email
– News letter BoS recognition
– Awards dinner/appreciation (funding)
o Building community
– New members taught by existing
o Active use!!!
– i.e. FADR


Table 5
Gaps Solutions by Table 8
Table 5 Gaps

1. Updated MRC volunteer information i.e. getting MRC volunteers to update DHV info.)

2. Standardized training program for MRC volunteers.

3. Integrating MRC into ESF 8 emergency plans w/appropriate roles at local level.

4. Formal deployment plan
a. What to expect when deployed
b. Include wrap -up services

Table 8 for 5 Solutions1. Establish criteria to maintain info.
Follow-up mail/email, then remove if no response.2. Yes! For Mutual Aid is key. Regional working group quarterly meetings with coordinators

3. Yes! Include in update, explicitly as MRC not volunteers

4. included in standardized program/training



Table 7
Gaps Solutions by Table 2
Table 7 Gaps
1. Operational funding, not just project-based funding (challenge award)2. Staffing and operational support3. Recruitment and retention of volunteers



Table 2 for 7 Solutions
1. HPP Funding (what’s allowable matrix)2. Rotating clinical advisors based on exercise (PED, CD, Med Surge)3. Partnering with nursing schools, EMS orgs, etc.
• Best-participate from established volunteer groups (CERT, ARC, etc.)
• Target specific providers (of that are needed)
• Train with other MRCs
• Training exchange program


Table 8
Gaps Solutions by Table 5
Table 8 Gaps
1. MRC engagement – T & E program and activities2. Managing volunteers. Requests and expectations.3. Standardization of MRC training, skills, team composition for mutual aid.


Table 5 for 8 Solutions

1. MRC Leaders Program
a. Advisory
b. Engagement & training leaders
Clear expectations and missions
Monthly trainings/drills
Buy in support from local leadership

2. Clear Expectations/roles/responsibilities written in plans, protocols, etc.

3. State MRC Advisory
NorCal/SoCal Advisory
Regional meetings with MRCs